Frequently Asked
Questions

Evie's Dreamland is owned and operated by World Wide Social Media LLC, a Limited Liability Company registered in the State of New York, USA. Our EIN is 27-4608897 and our registered address is Apt 2, 458 West 143rd Street, New York, NY 10031.

Evie's Dreamland is owned and operated by World Wide Social Media LLC, a Limited Liability Company registered in the State of New York, USA. Our EIN is 27-4608897 and our registered address is Apt 2, 458 West 143rd Street, New York, NY 10031. We specialize in curating high-quality women's fashion, including clothing, activewear, accessories, and trendy styles. Our mission is to provide modern women with comfortable, stylish, and affordable fashion choices that help them express their unique style with confidence.

Yes — completely. World Wide Social Media LLC is a legally registered New York LLC with a verifiable EIN (27-4608897) issued by the IRS. We comply with all applicable US federal and state business, tax, and consumer protection laws.

We are not an anonymous seller or a faceless operation. We are a real small business run by real people, and we stand behind every product we sell and every promise we make. If something ever goes wrong, there is an actual team here to fix it — not a void where your emails disappear.

We are a 100% online store. We do not operate a physical retail location open to the public. All of our products are available exclusively through our website at eviesdreamland.com. Operating online-only is a deliberate choice that lets us keep costs low, maintain a wider product selection, and pass those savings directly to our customers.

We ship to all 50 US states, Washington D.C., and Puerto Rico. We do not offer international shipping at this time. This is a deliberate decision — by focusing exclusively on the US market, we can offer faster shipping times, tighter quality control over our fulfillment process, and a higher standard of customer service for every order we send out.

Ordering is simple. Here is exactly how it works from start to finish:

Every completed order automatically triggers a confirmation email to the address you entered at checkout. If you haven't received it within 15 minutes, please try these steps first:

We process orders quickly, so your window to make changes is short. If you need to correct a shipping address, update a quantity, or change an item, please email us at eviesdreamlands@gmail.com as soon as possible with your order number and the exact change needed.

If your order hasn't been dispatched yet, we will do our best to accommodate the change. If it has already shipped, we won't be able to modify it — but we can walk you through a return or exchange once it arrives.

We keep our inventory as accurate as possible, but if an item becomes unavailable after your order is placed, we will contact you by email right away. You will always have three options:

We accept all of the following payment methods. All transactions are processed in US Dollars (USD):

We do not accept checks, money orders, wire transfers, or cryptocurrency.

There are zero hidden fees. The total you see at checkout is exactly what you pay — nothing more is added after you click Complete Order. Here is what makes up your order total:

Completely. Here is what protects you every time you shop with us:

Your card is charged at the moment you complete your order — not when it ships. This is standard practice for online retail. The charge will appear on your statement under the payment processor's name (typically "Shopify," "PayPal," or "Evie's Dreamland" depending on your bank). If you ever see a charge you don't recognize and think it might be from us, email us with your order number and we will clarify it within the same business day.

We collect only what is strictly necessary to process your order and communicate with you about it. Nothing more.

Absolutely not. We do not sell, rent, or trade your personal information to any third party for marketing purposes. The only parties who receive any of your data are the ones who physically need it to complete your order:

Yes — instantly, with one click. Every marketing email we send includes a clearly labeled Unsubscribe link at the bottom. Clicking it removes you from our list immediately with no confirmation forms, no waiting, and no questions. We comply fully with the CAN-SPAM Act in all our email communications. Unsubscribing from marketing emails will never affect the transactional emails we send about orders you have already placed.

We offer two contact channels. Email is our primary and most reliable option:

We do not currently offer phone support. As a small business, we have found that email allows us to give each customer a more thorough, accurate, and fully documented response — especially for order-specific issues that require us to look up account details.

If your matter is urgent, please mark your email subject line with "URGENT" and we will prioritize it. We respond to every single email personally — you will always hear from a real member of our team, never an automated bot.

Our guarantee is simple: if you are not completely satisfied with your purchase, we will make it right. Here is what that looks like in practice, depending on the situation:

We do not hide behind fine print. If we let you down, we own it and we fix it.

Please always start by emailing us at eviesdreamlands@gmail.com. We genuinely want to resolve every issue directly. If after contacting us you still feel your complaint has not been addressed fairly, you are fully entitled to escalate through these independent channels: