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Verified Business Details

How to Verify Our Registration

World Wide Social Media LLC is a legitimately registered business entity. Our LLC formation can be independently verified through the New York State Department of State, Division of Corporations, which maintains a public database of all registered business entities in New York.

Important Clarification: Evie's Dreamland is the store name you will see while browsing and shopping. World Wide Social Media LLC is the legal entity behind it. If you see either name on your bank statement, invoice, or any correspondence, both refer to the same business and the same team.

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Why We Do Not Operate a Phone Line

We are transparent about this: Evie's Dreamland does not currently offer telephone support. We made this deliberate decision because email and live chat allow us to provide more accurate, detailed, and fully documented responses to customer inquiries. Every communication leaves a written record, which protects both you and us.

If your inquiry is urgent, please email us with the word "URGENT" in the subject line, and we will prioritize your message.

Day	Customer Service Hours	Order Processing
Monday	9:00 AM — 5:00 PM Eastern Time	Active
Tuesday	9:00 AM — 5:00 PM Eastern Time	Active
Wednesday	9:00 AM — 5:00 PM Eastern Time	Active
Thursday	9:00 AM — 5:00 PM Eastern Time	Active
Friday	9:00 AM — 5:00 PM Eastern Time	Active
Saturday	Closed	No Processing
Sunday	Closed	No Processing

Ordering on Weekends: Our website accepts orders 24 hours a day, 7 days a week. However, any order placed on Saturday or Sunday will begin processing on the following Monday morning. Estimated delivery dates shown at checkout account for this. You will receive an order confirmation email immediately, and a shipping confirmation with tracking once your order is dispatched.

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What Our Management Team Is Responsible For

• Legal compliance: Ensuring every aspect of our business meets applicable federal and state laws and regulations.
• Product accuracy: Maintaining truthful, correct, and up-to-date product information across our website and all advertising channels.
• Customer service quality: Setting and enforcing standards for how our team interacts with customers at every stage of their experience.
• Financial and tax compliance: Ensuring all business revenue is properly recorded, reported, and taxed in accordance with IRS requirements.
• Data protection: Overseeing the security of customer data and ensuring our privacy practices meet legal requirements.
• Dispute resolution: Personally reviewing and resolving escalated customer complaints when the standard process does not produce a satisfactory outcome.
• Business transparency: Keeping all public-facing legal documents, policies, and disclosures honest, current, and easy to understand.

How to Reach the Right Person for Formal Matters

For formal legal correspondence, complaints requiring management attention, or partnership inquiries, please email support@eviesdreamland.com with one of the following subject line prefixes:

• LEGAL MATTER — for legal notices, formal claims, or attorney correspondence
• FORMAL COMPLAINT — for unresolved customer service escalations
• BUSINESS INQUIRY — for partnership proposals or supplier inquiries
• URGENT — for time-sensitive matters requiring a same-day response

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Permitted Uses — No Permission Required

• Honest reviews: You may mention our brand name and use product images when writing a genuine, factual review of a product you purchased from us.
• News and editorial coverage: Journalists and bloggers may reference our business in factual articles, provided the coverage is accurate and not misleading.
• Social media sharing: You may share our product pages using the sharing buttons built into our website.
• Educational reference: Limited references for non-commercial academic or educational purposes, with clear attribution.

Prohibited Uses

• Using our name, logo, or branding to sell products or services without our authorization
• Registering domain names, social media handles, or business names that include our trademarks
• Creating consumer confusion about whether you are affiliated with or endorsed by us
• Reproducing, distributing, or commercially exploiting our written content, descriptions, or images
• Using our intellectual property in any manner that damages our reputation or business

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If You Create an Account With Us

• Accuracy: All registration information — name, address, email, and payment details — must be truthful, accurate, and current.
• Confidentiality: You are responsible for keeping your password private. Do not share your login credentials with anyone.
• Reporting unauthorized access: If you suspect someone has accessed your account without permission, notify us immediately at support@eviesdreamland.com.
• Account activity: You are responsible for all actions taken through your account, including orders placed and communications sent.

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What Every Product Listing Includes

• Clear product name: The name accurately identifies the item without sensational or misleading phrasing.
• Honest description: Written by our team based on actual product knowledge — not copied from unverified sources.
• Accurate specifications: Dimensions, weight, materials, colors, and technical details sourced directly from the manufacturer.
• Authentic product photography: We use real photographs of the actual products we sell. We do not use generic stock photos that misrepresent the item.
• Current pricing in USD: All prices are displayed in United States Dollars and kept current.
• Live stock status: Regularly updated inventory status so you know whether a product is available before you order.
• Usage and care guidance: Where relevant, we provide instructions for proper use and care of the product.

Our Ongoing Quality Control Process

• Regular catalog reviews: Our team audits product listings on a scheduled basis to identify and correct any outdated or inaccurate information.
• Supplier verification: We source products only from verified suppliers and manufacturers.
• Pre-publication review: Every new product listing is reviewed internally before it goes live on our website.
• Price consistency checks: We verify that prices in ads and across our website match the prices at checkout. Discrepancies are corrected immediately.
• Customer feedback loop: When a customer reports an inaccuracy in a product listing, we investigate and correct it promptly.

Our Error Correction Policy

Despite thorough internal processes, errors can occasionally occur. If we discover a material error in product information, pricing, or availability that affects your order, here is exactly what we will do:

• Contact you promptly using the email address provided at checkout
• Explain the error clearly and honestly
• Offer you a choice: accept the corrected terms, choose an alternative product, or cancel your order for a full refund
• Process any applicable refund immediately upon your decision
• Correct the error on our website to prevent it from affecting future customers

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How We Handle Pricing

Currency: All prices on our website are displayed in United States Dollars (USD).

What you see is what you pay: The price on the product page is the price you pay for that item. Applicable taxes and shipping costs are clearly displayed before you are asked to submit payment. There are no additional fees added at the last step of checkout.

Price changes: If a price changes after you have completed and submitted your order, we will always honor the price displayed at the time you checked out. We do not retroactively apply price increases to confirmed orders.

Discounts and promotions: All promotional prices and discount codes we advertise are genuine. We do not inflate "original" prices to make discounts appear larger than they are.

Typographical Pricing Errors: In the rare event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the affected order and notify you immediately. We will always explain the error and give you the option to purchase at the correct price. We will never charge you a different amount without your knowledge.

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Excluded Damages

To the fullest extent permitted by applicable law, World Wide Social Media LLC will not be held liable for:

• Indirect or consequential losses: Such as lost profits, lost business opportunities, or loss of anticipated savings.
• Third-party actions: Delays, errors, or losses caused by shipping carriers, payment processors, or other third-party providers once we have transferred responsibility to them.
• Misuse of products: Harm resulting from a customer's failure to follow product instructions or use the product for its intended purpose.
• Account security breaches: Unauthorized use of your account resulting from your failure to protect your login credentials.

Maximum Financial Liability: In any circumstance where we are found legally liable, our total financial responsibility to you will not exceed the amount you paid for the specific product or service that gave rise to your claim.

Our Unconditional Responsibilities

These limitations do not reduce or eliminate any of your legal rights under applicable consumer protection statutes. We remain fully responsible for:

• Product accuracy: Delivering products that match their published descriptions, specifications, and images.
• Defective goods: Replacing or refunding any product that arrives defective, damaged, or materially different from what was described.
• Payment security: Protecting your payment information through industry-standard encryption and PCI-compliant processing.
• Honest business conduct: Operating transparently, without misrepresentation, and in good faith at every stage of our relationship with you.

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Our Service Partners — Full Disclosure

• Payment processors: We use PCI-DSS compliant payment gateway providers to handle all credit card and digital payment transactions securely. Your full payment card number is never stored on our own servers.
• Shipping carriers: We work with established carriers such as USPS, UPS, FedEx, and similar services. Once a package is dispatched and transferred to the carrier, that carrier is responsible for its physical delivery. We provide tracking information so you can monitor your shipment directly.
• Email platform: We use a third-party email service to send order confirmations, shipping notifications, and opted-in promotional emails.
• Website hosting: Our website is hosted on servers provided by reputable companies with enterprise-grade security infrastructure.
• Analytics tools: We may use analytics services such as Google Analytics to understand how visitors navigate our website. This data is aggregated and anonymized. Full details are in our Privacy Policy.

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Informal Negotiation Period: Both parties agree to attempt resolution informally for a minimum of 30 calendar days before initiating any formal legal proceedings. We commit to negotiating in good faith and providing complete information throughout this period.

Governing Law and Jurisdiction

This Legal Notice and all transactions between you and World Wide Social Media LLC are governed by the laws of the State of New York, United States of America, without regard to its conflict of law principles.

Any legal proceedings that cannot be resolved through our dispute resolution process must be filed exclusively in the state or federal courts located in New York County, New York.

Your Statutory Consumer Rights Are Always Protected

Nothing in this Legal Notice limits your rights under applicable consumer protection law. You may also contact the following external authorities:

• Federal Trade Commission (FTC): www.ftc.gov
• Better Business Bureau (BBB): www.bbb.org
• New York State Attorney General: ag.ny.gov

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Key Security Measures We Have in Place

• HTTPS encryption: All data transmitted between your browser and our website is encrypted using SSL/TLS technology.
• PCI-compliant payment processing: Your payment card information is processed by a PCI-DSS certified gateway. We do not store, see, or have access to your full card number.
• Data minimization: We collect only the personal information that is necessary for our legitimate business purposes.
• Access controls: Personal data is accessible only to team members who require it to perform their role.
• Incident response: We have documented procedures for responding to any data security incident, including notification to affected customers where legally required.

Your Data Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: If any of your personal data is inaccurate, you can request that we correct it.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we have to retain certain records.
• Opt-out of marketing: You can unsubscribe from our marketing emails at any time using the unsubscribe link in any email we send, or by contacting us directly.

To exercise any of these rights, email support@eviesdreamland.com.

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Our Notification Approach

Date stamp: The "Last Updated" date at the top of this page is always updated to reflect the date of the most recent revision.

Material changes: For significant changes that affect your rights or our obligations, we will post a notice on our homepage, email all registered customers, and provide at least 14 days before the change takes effect.

Minor updates: Corrections of typographical errors or clarifications of existing language will be made without advance notice, but the "Last Updated" date will still be revised.

Please Review Periodically: Your continued use of our website after any change takes effect constitutes your acceptance of the updated terms. If you do not agree with an update, you should stop using our website and contact us to close your account.

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If any provision of this Legal Notice is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that specific provision will be modified to the minimum extent necessary to make it enforceable, or removed from this document.

The invalidity or removal of any single provision does not affect the enforceability of the remaining provisions. All other terms will continue in full force and effect.

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By Using Our Website, You Confirm That

• You have read this Legal Notice in full and understand its content.
• You agree to be bound by all provisions set out in this document.
• You are at least 18 years of age, or have the authorization of a parent or guardian who agrees to these terms.
• All information you provide to us is truthful, accurate, and current.
• You agree to comply with all applicable local, state, and federal laws in your use of our website.

If You Do Not Agree

If you do not agree with any part of this Legal Notice, please do not use our website and do not make any purchases. Your continued use of eviesdreamland.com constitutes your binding acceptance of all terms stated here. If you have questions before deciding whether to use our website, please contact our team — we will answer clearly and honestly.