• What is your return policy?

    Since each item is custom made, we only accept returns or exchanges if the item you received is damaged or defective. For more details, please review our Return and Refund Policy.

  • How long will it take for my order to arrive?

    Your order arrives in two phases:

    1. Processing time: It takes us 2 to 7 business days to create your product.
    2. Shipping time: After the item has been processed, shipping to the U.S. takes an additional 3 to 5 business days.
  • Why did my order ship in multiple packages?

    If your order contains multiple items, they may ship separately. This is because we collaborate with different production partners to ensure the best quality for each product. Don't worry, you will not be charged any additional shipping fees.

  • How can I track my order?

    Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

  • How do I know what size to choose?

    To help you find the perfect fit, we recommend checking the detailed size chart in the description of each product. If you're unsure, you can measure a similar garment you already own and compare the measurements to the chart.

  • What should I do if my item is damaged?

    If your item arrived damaged or defective, please contact us immediately at eviesdreamlands@gmail.com. To help you quickly, please include your order number and clear photos of the issue.