Shipping Policy

At Evie's Dreamland, operated by World Wide Social Media LLC, we are fully committed to delivering your orders quickly, safely, and with complete transparency. This policy covers everything you need to know — from shipping costs and timelines to packaging, tracking, and what happens if something goes wrong.

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We currently ship exclusively to addresses within the United States of America. Every US state is covered — including Alaska, Hawaii, and US territories — subject to carrier availability at your specific delivery address.

We are continuously working to expand our shipping reach. Any updates to our shipping destinations will be announced directly on our website at eviesdreamland.com and will be reflected in an updated version of this policy.

All product prices on eviesdreamland.com are displayed in United States Dollars (USD). The price you see listed on any product page is the exact price you will be charged for that item at checkout — there are no hidden markups, pricing surprises, or bait-and-switch practices of any kind.

The total amount shown at checkout — product price plus shipping — is the complete and final amount you will be charged. We do not add any additional fees after your order is confirmed.

Shipping rates are calculated at checkout based on the total weight of your order and the shipping method you select. The exact shipping cost will always be shown clearly before you complete your purchase — there are absolutely no hidden shipping charges added after payment.

Complete Shipping Rate Table

Evie's Dreamland is a US-based business located in New York, operated by World Wide Social Media LLC. To ensure your order is picked, packed, and dispatched as efficiently as possible, we work with a network of authorised professional fulfilment centres located across the United States.

Depending on which product(s) you order and their availability, your items may be dispatched from the fulfilment centre best positioned to serve your delivery address quickly. This strategic approach allows us to minimise transit times and maintain the highest standards of care for every order.

Our daily order cut-off time is 5:00 PM Eastern Standard Time (EST / GMT-05:00, New York). This is the deadline by which an order must be placed in order for processing to begin on the same business day.

Order processing time is the period between when you place your order and when it is physically handed to the carrier for dispatch. Processing time is separate from and in addition to your shipping transit time.

During this processing period, our fulfilment team:

Once processing is complete and your order is handed to the carrier, you will receive your Shipping Confirmation email with your tracking number within 24 hours. Processing time does not include transit time — please refer to Section 7 for full delivery timelines.

Your total delivery time is the sum of your processing time (Section 6) plus your transit time. Transit time begins on the day your order is handed to the carrier and ends when it is delivered to your address.

Every single order we dispatch is fully trackable. Once your parcel has been handed to the carrier, you will receive a Shipping Confirmation email within 24 hours. This email will contain:

We take enormous care in how every order is packed. Our packaging standards are designed to ensure your items arrive in perfect condition, no matter where in the US they are being delivered to or how long the journey takes.

Providing an accurate and complete delivery address is critically important. Once an order is dispatched, we cannot change the delivery address, and the carrier will attempt delivery only at the address provided at checkout. Please take a moment to double-check every field before confirming your purchase.

Your address must include all of the following:

We understand that sometimes plans change. If you need to cancel your order, you must do so within 24 hours of placing it. After this window, we cannot guarantee that your order can be stopped, as it may already be in active processing.

To request a cancellation, email us immediately at eviesdreamlands@gmail.com with the subject line "Order Cancellation Request — [Your Order Number]". We will confirm whether the cancellation is possible and process a full refund if approved. If your order cannot be cancelled, you may return it once received — please visit our Refund & Returns Policy for full details.

If you have noticed an error in your shipping address after placing your order, please contact us as quickly as possible — ideally within 2 hours of your purchase. The faster you contact us, the more likely we will be able to update your address before processing begins.

How to Request an Address Change:

Occasionally, a delivery attempt may be unsuccessful — for example, if no one is available at the address to receive the parcel, if access to the property is restricted, or if the address provided was insufficient for the carrier to locate. Here is exactly what happens in these situations:

We take every precaution to ensure your order is perfectly packed before dispatch. However, damage can very occasionally occur during transit. If your order arrives damaged, please follow these steps immediately:

We perform thorough quality checks on every order before dispatch. However, if you receive your order and find that an item is missing from your package, or that you have received an incorrect item that does not match what you ordered, please contact us immediately. We will make it right.

While the vast majority of our orders arrive within the estimated delivery window, occasionally a package can experience significant carrier delays or, in rare cases, become lost in transit. Here is how we handle both situations clearly and fairly.

Significantly Delayed Packages

If your tracking shows no updates for an extended period but your parcel is not yet confirmed as delivered, it may be experiencing a carrier delay. This can be caused by weather events, carrier backlogs, or processing issues at sorting facilities. Please wait up to 5 additional business days beyond your estimated delivery date before contacting us, as many delays resolve themselves during this period.

Lost Packages

A package is considered potentially lost if your tracking information has not shown any movement for more than 15 business days. If this applies to your order, please contact us at eviesdreamlands@gmail.com and we will:

Once your tracking status updates to "Delivered", this means the carrier has physically scanned your parcel as delivered at or near the address provided. However, we understand that this is not always the end of the story — parcels are occasionally left in unexpected locations or, unfortunately, stolen from doorsteps after delivery.

If Your Parcel Shows Delivered But You Cannot Find It:

Package Theft ("Porch Piracy")

If you believe your delivered package has been stolen, please take the following steps:

US Sales Tax

The prices shown on our product pages and in your shopping cart do not include sales tax. All of our listed prices are exclusive of sales tax. Applicable sales tax, if any, will be calculated based on your delivery address and clearly displayed at checkout before you are asked to submit payment. This ensures you always see the final, complete cost before confirming your order.

How Sales Tax Works for Your Order

As an e-commerce business based in New York, we are required to collect and remit sales tax in accordance with applicable state and local tax laws. Whether sales tax applies to your order — and at what rate — depends on your delivery address and the applicable tax nexus rules in your state.

Our checkout system automatically calculates the applicable sales tax for your delivery location in real time. If sales tax applies to your order, it will be clearly itemized on your checkout summary and on your order confirmation email. If no sales tax applies to your delivery location under current law, your order will show $0.00 in sales tax.

By law, we are required to collect sales tax where we have nexus. We comply fully with all applicable United States federal and state tax regulations, and we remit all collected sales tax to the appropriate tax authorities. If you have questions about the sales tax applied to your specific order, please contact us.

Import Duties (For Future Reference)

As we currently ship exclusively within the United States, no import duties, customs fees, or international tariffs apply to any orders placed through our store. All orders are domestic US shipments, so you will not encounter any customs-related charges.

If we expand our shipping destinations in the future to include international orders, this policy section will be updated to clearly explain any import duties, taxes, or customs requirements that may apply to customers in other countries, well in advance of those services being offered.

To ensure a smooth and successful ordering and delivery experience, we ask that all customers take responsibility for the following important actions:

We hold ourselves to the highest standards of service, communication, and accountability. Here is exactly what you can expect from Evie's Dreamland on every order you place with us:

We maintain complete and accurate records of every transaction made through eviesdreamland.com. Here is what documentation you will receive and when:

At Evie's Dreamland, we recognise that our operations have an environmental impact, and we are committed to reducing our footprint with every order we ship. We continuously review and improve our packaging choices to strike the best balance between protecting your order and protecting our planet.

We believe that responsible business practices and a great customer experience can go hand in hand. Our sustainability efforts are an ongoing journey, and we are committed to making meaningful improvements each year.

The security of your personal and payment information is something we take extremely seriously. We have implemented multiple layers of protection to ensure your shopping experience at Evie's Dreamland is safe and secure at every step.

During peak shopping periods and major US holidays, both our processing times and carrier transit times can be longer than usual due to significantly higher order volumes and carrier network congestion. We want to be completely upfront about this so you can plan your purchases accordingly.

Periods That Typically See Longer Delivery Times:

Our Recommendation: If you need your order by a specific date — such as for a birthday, anniversary, or holiday — please order well in advance of that date to account for potential peak season delays. If you are unsure whether your order will arrive in time, contact us at eviesdreamlands@gmail.com before ordering and we will give you our honest assessment.

25. Business & Contact Information

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM EST. Please include your order number in all communications to help us assist you faster.

We reserve the right to update, modify, or revise this Shipping Policy at any time. Changes to our shipping practices, carrier partners, shipping rates, or service availability may all require updates to this document. When we make changes, we will always act transparently and in the best interest of our customers.

Policy Last Updated: April 7, 2026  |  Operated by: World Wide Social Media LLC  |  Website: eviesdreamland.com

This Shipping Policy applies to all purchases made through Evie's Dreamland at eviesdreamland.com. By placing an order, you confirm that you have read and understood this policy in its entirety.

Related Policies:  Returns & Refunds  |  Privacy Policy  |  Terms of Service